Shipping policy

Shipping & Delivery Policy

Bolt Paddle Store

Processing Orders

We know how excited you are to get your new paddle gear, and we make it a priority to get your order moving fast. Once your payment is confirmed, our team carefully processes your order within 2–3 business days, ensuring everything is checked for quality and accuracy before it ships out.

Free Worldwide Shipping

At Bolt Paddle Store, we believe great gear should reach every player on the planet — that’s why we offer free shipping worldwide! Whether you’re in Europe, Asia, the Americas, or beyond, we’ve got you covered at no extra shipping cost.

Please note: A shipping fee may apply for orders destined to remote or hard-to-reach areas. If this affects your location, our team will reach out to you directly to discuss the best available options.

Delivery Times

|Shipping Type |Estimated Delivery|

|------------------------|------------------|

|🌍 International Shipping|7–9 working days |

|🏠 Domestic Shipping |4–6 business days |

Delivery times are estimated from the date of dispatch and may vary depending on your location, local postal conditions, or customs clearance for international orders.

International Shipping & Customs Assistance

We proudly serve customers around the globe. For international orders, please be aware that customs duties, taxes, or import charges may be levied by your country’s authorities — these are beyond our control and are the responsibility of the recipient.

That said, we do everything we can to make the process smooth for you:

1. Complete Documentation — We provide all necessary paperwork, including detailed customs invoices tailored to your country’s requirements.

2. Expert Guidance — Our team is experienced in international logistics. If you have any questions about customs clearance, we’re just an email away.

3. Timely Submission — All documentation is submitted promptly to help avoid unnecessary delays.

Use Your Own Shipping Carrier

Prefer to use your own carrier account (e.g., DHL, FedEx, or another provider)? No problem! Simply select “Local Pickup” at checkout, and you can arrange collection and shipping through your preferred service.

Tracking Your Order

Once your order is dispatched, you’ll receive a tracking number so you can follow your package every step of the way. We’ll keep you updated with real-time status notifications so there are no surprises.